Sprinkle Seeds Logo

privacy & cookie policy

last updated: 24/11/2025

sprinkle seeds (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. this privacy & cookie policy outlines how we collect, use, store, and protect your information when you visit sprinkleseeds.co.uk or subscribe to our monthly seed box.

1. who we are

sprinkle seeds
website: https://sprinkleseeds.co.uk
email: [email protected]

we are the data controller for the personal information collected through our website and services.

2. what data we collect

we may collect and process the following types of personal data:

  • identity data: name, title, date of birth

  • contact data: email address, delivery address, phone number

  • payment data: card details (securely handled by third-party payment providers)

  • account data: subscription status, login credentials, preferences

  • usage data: how you interact with our site, including IP address, pages viewed, time on site

  • marketing preferences: your opt-in or opt-out status for newsletters and updates

3. how we use your data

we only use your data when legally allowed. this includes:

  • fulfilling and managing your subscription orders

  • contacting you with service-related updates

  • personalising your experience

  • sending marketing emails (only with your consent)

  • improving our website and services

  • complying with legal obligations

4. legal bases for processing

we rely on the following legal bases under the UK GDPR:

  • contract – to process your orders and manage your subscription

  • consent – for marketing and cookies where applicable

  • legal obligation – for tax and regulatory compliance

  • legitimate interest – to improve customer experience and prevent fraud

5. marketing preferences

we will only send you marketing emails if you opt in. you can opt out at any time by:

  • clicking “unsubscribe” in any marketing email

  • updating preferences in your account

  • contacting us at [email protected]

we do not sell or rent your data to third parties.

6. how we share your data

we may share your data with trusted third parties who help us deliver our services, including:

  • payment processors

  • delivery partners

  • email marketing providers

  • IT and hosting providers

all third parties are contractually required to safeguard your data.

7. international data transfers

some providers (e.g. cloud platforms) may store data outside the UK. We ensure that any such transfers are compliant with UK GDPR using approved safeguards like Standard Contractual Clauses.

8. how long we keep your data

we retain your personal data only as long as necessary:

  • for subscription and account management

  • to comply with legal obligations (e.g. tax record-keeping for 6 years)

  • until you request deletion (if applicable)

9. your data rights

You have the following rights under UK data protection law:

  • access – request a copy of your data

  • rectification – correct inaccurate data

  • erasure – request deletion (subject to legal limitations)

  • restriction – limit how we use your data

  • objection – object to processing based on legitimate interests

  • portability – request data in a portable format

  • withdraw consent – for any processing based on consent

to exercise your rights, email us at [email protected].

you also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. cookies

cookies are small files placed on your device to enhance your browsing experience. by continuing to use our website, you agree to our use of cookies unless you adjust your settings.

10.1 types of cookies we use

  • essential cookies: enable core functionality like login and checkout. these cannot be disabled.

  • performance cookies: collect anonymous data on site usage to help us improve.

  • functional cookies: remember preferences to enhance user experience.

  • marketing cookies: track browsing habits to deliver relevant ads. used only with your consent.

10.2 managing cookies

you can manage or disable cookies in your browser settings. please note that disabling essential cookies may affect the functionality of the site.

most browsers allow you to:

  • see what cookies are installed

  • delete existing cookies

  • block third-party or all cookies

for guidance on managing cookies, visit:
https://www.allaboutcookies.org

11. third-party links

our site may link to external websites. we are not responsible for their content or privacy policies. we recommend reviewing their terms separately.

12. changes to this policy

we may update this policy from time to time. if we make significant changes, we will notify you by email or a site notice. your continued use of the website constitutes your agreement to the updated policy.

13. contact us

if you have any questions or concerns about this policy or your data:

sprinkle seeds
email: [email protected]